Privacy Policy

Company: Career Genies UK Ltd

Address: City Road, London EC1V 2NX, United Kingdom

Contact Email: [email protected]

1. Introduction

Genies Career Hub ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (https://www.geniescareerhub.com) and services.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect only the personal information necessary to provide our career coaching, CV writing, and mentoring platform services:

  • Identity & Contact Data: Name, email address, and account login credentials.
  • Profile & Account Data: Professional background, user profile details, and preferences.
  • Transaction Data: Payment and billing details (processed securely via trusted payment providers).
  • Technical & Usage Data: IP address, device/browser information, and platform activity logs.
  • Google Account Data (via OAuth): If you choose to sign in using Google, we collect your name, email address, and profile picture strictly to authenticate and manage your account.
  • Google Calendar Data: If you connect your Google Calendar, we access it solely to create, update, and manage coaching and mentoring session bookings made through our platform. We do not access unrelated calendar entries.

3. Data Storage & Hosting (UK-Only)

  • Hosting Provider: All personal data, databases, and application files are hosted and stored exclusively within DigitalOcean's data centres located in the United Kingdom.
  • Data Sovereignty: Your information does not leave the UK territory, ensuring full alignment with strict data residency and security requirements.

4. How We Use Your Information

We use your personal data lawfully and transparently for the following purposes:

  • Creating and managing your user account.
  • Delivering our core services, including AI-powered career coaching, CV studio tools, and mentoring bookings.
  • Scheduling and syncing coaching appointments with your calendar.
  • Communicating important service updates, notifications, and customer support.
  • Maintaining platform security and preventing unauthorized access or fraud.

5. Data Sharing & Security

  • No Selling of Data: We never sell, rent, or trade your personal information to third parties.
  • Service Providers: We only share data with essential, trusted processors (such as UK-hosted cloud infrastructure providers like DigitalOcean and secure payment gateways) who are bound by strict data processing agreements.
  • Legal Obligations: We may disclose your information if strictly required to do so by UK law, regulatory bodies, or the Ministry of Justice (MOJ) under lawful authority.

6. Google API Services Disclosure

Genies Career Hub's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access: Request copies of the personal data we hold about you.
  • Correction: Request rectification of inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data ("right to be forgotten").
  • Restriction: Object to or restrict the processing of your data in certain circumstances.
  • Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We review and update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted directly on this page with a revised effective date.