Returns Policy
Understand the Importance of Returns
Return to Work:
Recent Purchases
All services purchased in the last 14 days will receive a full refund.
If you are not happy with your purchase, we will refund it.
Unused Services
If you do not use or access a service, we will refund your full payment.
We are fair-minded and flexible.
Partial Refunds
We may consider partial refunds of services partially used.
We are committed to finding a solution that is mutually beneficial.
How can I get a refund for my purchase?
- Contact Us: Reach out to our friendly customer support team at support@geniescareerhub.com with your order details.
- Review & Approval: We will review your request, approve it, and guide you through the process.
- If your application is approved, you can expect to receive a refund within 14 business days.
Exceptions
Services that have been used to the fullest extent are not eligible for returns.
If you have benefited significantly from the service, we may amend your refund.
Cancellation Policy
We get it--plans change! Our cancellation policy is as follows:
Flexible for You:
Your order can be canceled at any time.
Refunds in Full within 24 Hours. Your order can be canceled at any time.
Refunds are made in full within 24 hours. You can cancel your order within 24 hours and receive a full refund.
How to Cancel:
- Contact Us: Email our helpful support team at support@geniescareerhub.com with your subscription details.
- This page will guide you through the steps to cancel your subscription.
- Timeframe for refund: Your refund will be processed within 14 days of the confirmation date.
Non-refundable Services:
After completion, some services, such as career coaching, may not be refundable.
Do not worry; we will explain the cancellation policy for promotional bundles when you make your purchase.
Contact Us
Questions or any other concerns? Contact our team. We care about your satisfaction!
Data Protection Law
The Data Protection Law gives you the right to keep track of the information that a particular organization or a government agency stores on your behalf. The information that the organizations collect will be noted in order to maintain a record of your data and utilise the information for the purpose of processing your services.
You shall be informed concerning the essential information that the organization and government agencies shall record. They are as follows:
- The way in which your data is used and employed by organizations and agencies.
- The manner in which your personal information and data are accessed by the organization.
- Any incorrect information or data that might be recorded.
- Any particular data that was erased.
- Restriction or resistance to the processing of personal information.
- Data portability that seeks permission for data reuse.
- Objection to data process in certain situations and occasions.